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They're very caring and it's convenient to Route 1. The place is very nice, they take good care of her, and we are very pleased. The staff is very, very caring and they like my sister-in-law. Everybody is very attentive to her so we're very happy about that. The food is very good and their chefs are good. It's an older facility but it's very clean, it's just a little tired-looking and needs a little redecorating.

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. Provide appropriate treatment and care according to orders, resident? Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Assisted Living Reviews for Guilford House
We could tell that when we were there, that they make the effort to get to know the residents and treat them as if they were their own family members. The facility is newer, nice, and it's always clean. Overall, we're very happy with the facility.
Though this number is lower than the state average, they rank within the top 40% of facilities in terms of short-stay residents who had outpatient emergency department visits. The nursing home known as The Guilford House has a 4-star staff rating, the second highest possible. It is in the top 30% of facilities in terms of nursing aid staffing hours per resident per day and this number is higher than the state average. The same can be said for being in the top 20% of facilities when it comes to LPN staffing hours per resident per day and in the top 10% when related to licensed staffing hours per resident per day. The nurse staffing hours per resident per day at The Guilford House is slightly higher than the state average but falls within the top 30% of all facilities. Being in the top 20% of facilities in terms of physical therapist staffing hours per resident per day, with slightly more hours than average, closes out the staffing numbers for The Guilford House.
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That means people don't need to have certifications to do any of this work. All of these reviews sound similar, but not exactly the same. This isn't some concerted effort to try to bring Guilford House down for no reason. We people who are taking the time to review it have had really, really bad experiences here with family members' lives at risk. This facility does not care about your loved ones. This facility cares about money, and nothing but.
4 stars compared to the CT average of 4.09 and a National average of 3.62. 4 stars compared to the CT average of 3.5 and a National average of 3.14. 2 stars compared to the CT average of 2.79 and a National average of 2.77. 3 stars compared to the CT average of 3.49 and a National average of 3.32.
Senior Living Communities near New Haven County, CT
Given he had fallen and been injured on their watch, you would think we would jump at the opportunity to move him somewhere else. The problem we faced was Dad's dementia was quickly progressing and he thought of Guilford House as home. We thought uprooting him to a strange environment would do irreparable harm. Little did we know it may have saved his life.
When i got to the doctors office, she had been abandoned in the lobby, alone in a wheelchair. While AMR bears some blame here, the Guilford House, in my opinion, reneged on their duty to care for her by allowing AMR to transport her well in advance of an appointment. Also, although I had told them I would be there they didn't bother to let me know . Like I said, chaos rules at this place.I had other indications that she was neglected while she was there, but I don't feel I have enough information to bring charges against the facility. I certainly did not feel safe leaving her in their care, and made arrangements to have her moved immediately.
Guilford, CT
Finally, the covid booster rate at The Guilford House is 93.0%, which puts it in the top 40% of facilities and again, slightly higher than the state average covid booster rate of 92.3%. The Roses at Guilford House is the perfect place for those who want the best of both worlds - the amenities and service of a boutique hotel with direct access to high level clinical and support services. The design and accompanying accoutrements create a bright, airy and vibrant atmosphere designed to enhance the experience of each resident, as well as their guests. The intimate building configuration allows for unparalleled levels of customer service. The Guilford House is the proud owner and manager of The Roses. Calvin Moffie has extensive experience in developing and managing senior living properties, with close to 40 years in the industry.

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. There are 210 nursing homes in Connecticut with a total of 5,630 deficiencies resulting in an average of 26.81 deficiencies per nursing home. The facility combines innovative architectural, landscape and service programs designed to meld the best qualities of the hospitality and healthcare industries.
I was told by the new facility that this was delayed because the responsible people at the Guilford House were always "on the phone" when they called, and they would never return their calls. Given that I had multiple instances where the Guilford House personnel did not return calls as promised, I can believe this. One cynical interpretation is that they purposely delayed to get a couple more days of Medicare billing.When we finally left, I had to wheel my mom and her belongings to the curb myself.

My mother was sent here for rehab after an operation. After one week I felt it necessary to pull her out. My opinion was that the nursing staff and aides worked very hard and were good to her, but that the management of the facility was very poor. If I asked two different staff members a question I always seemed to get two different answers.
They only cleaned them at night so the dirty pots would sit in the rooms all day and the patients had to put up with it. They took between min to reply to the in room help buttons. And of course I was not allowed in due to covid restrictions so it was quite a challenge to get my mother all the proper cate that she needed. At least not until you can get in to oversee their care.

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Your consent is not a condition to using our service. Please visit our Privacy Policy for information about our privacy practices. Averaging the available ratings gives an aggregate star rating of 3.71 for Guilford House, The versus the CT average of 3.60 and a national average of 3.20. This results in a 83.6% daily average occupancy rate compared to the Connecticut average of 72.01% and a national average of 81.38%. As of the last update they had a daily average of 62.7 residents compared to the CT average of 86.35 and a National average of 86.4. Additionally, a Physical Therapist is available an average of 11.88 minutes per day per resident .
My mother went in post hospital stay for various medical issues. The care she received was the most unprofessional I've ever seen. It was unsanitary due to not cleaning the in room Porto potties they had to use so as not to share the bath with their neighbor.